Refund policy

Refund policy

All deposits on Streetdogs are fully refundable ahead of final payment.

FTN Motion warrants that the Streetdog and accessories supplied to you will not contain any material defects at the time of Delivery.

In the event of a breach of the warranty, FTN Motion will repair or make good any defects in Streetdogs, provided such defects have been notified to FTN Motion within one month of the date of Delivery of the relevant Streetdog. FTN Motion shall not be liable to carry out any remedial work:

a. in respect of any damage occurring after Delivery of the Streetdog;

b. if any attempt to repair the defective Streetdog has made by any person other than FTN Motion;

c. if the relevant Streetdog has been modified or dismantled without the prior approval of FTN Motion; or

d. if the relevant Streetdog has not been stored, maintained or used in a proper and diligent manner. This obligation to repair or make good under this clause 7.3 shall be your sole remedy in respect of any defective Streetdog.

FTN Motion may, in its absolute discretion, accept a request by you to return Streetdog to FTN Motion for credit, exchange or refund and if FTN Motion accepts any such request, such acceptance shall be conditional on you complying with any reasonable terms and conditions as FTN Motion may apply in respect of that return.